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BPO is Future, Customer Support & Service augments Business strategy

What does the future hold for India's BPO industry?

According to a new report released on Wednesday, as India reopens, enterprise spending on business process outsourcing (BPO) services in India is expected to grow at a compound annual growth rate (CAGR) of 5.8% to $8.8 billion by 2025, driven by a huge push for outsourcing knowledge-based and vertical-specific processes.

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